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Login page works but I can’t login

Recently we received the following ticket:

I downloaded Slurpit, and set everything up. I can see the login pages so I think it works, but when I loging with the default credentials it does not work.

Slurp’it is using DNS binding, which means that the configured url in the Docker Compose file is the only url the Back-end will communicate with.

For example:
PORTAL_BASE_URL: https://sandbox.slurpit.io

in this scenario, you can only access the system correctly through https://sandbox.slurpit.io. If you fill in the server IP, the page might load, but there won’t be any communication with the backend since it only responds to the configured PORTAL_BASE_URL.

If all is correct and you still expire problems, verify that if you use HTTPS that everything is setup correctly: How to setup HTTPS

Else submit a ticket and we will help you forward.

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A couple times a week our in-house trainer is available for a private or group session. In this session we can cover our Slurp'it or Mock'it solution but also integrations with Netpicker, NetBox, Nautobot & Infrahub.

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